What is back office Support & Its Uses

A back office in most corporations is where tasks dedicated to running the company itself take place. Outsource Data Services is the best company to outsource your complete backup office support services to.

Back offices may be located somewhere other than company headquarters. Many are in areas and countries with cheaper rent and lower labor costs. Some office parks provide back offices for tenants whose front offices are in more expensive neighborhoods. Back office functions can be outsourced to consultants and contractors, including ones in other countries.

You can strengthen your back-office administration by consulting us. We can tailor customized back office BPO services that match your business needs. We aim to enhance your service delivery excellence while ensuring compliance with industry-followed quality and security standards.

Unlike business Process Outsourcing (BPO) solutions, which allow you to outsource a complete department with standardized tasks, Back Office support allows you to outsource semi-standardized tasks like email and chat support, documentation, data mining, research and report writing, presentation preparation, bookkeeping, financial analysis, website development and support, etc. to an offshore team. The back-office team works with the front-office staff/team in a real-time environment using telephone/chat/email tools. This combination of front and back office services teams allows an organization to reduce cost and improve productivity.

We at ODS offer a gamut of services and can be an effective backend for your effective front end. We can do multiple stuff for you, e.g.

We can do ecommerce Order Processing for you. We can also do competitor price monitoring for you, we can also provide the following services to you.

  • eCommerce Content Support
  • Catalog Processing
  • Payment Processing
  • Accounting Support
  • Order/Sales Support
  • Email Management
  • Reporting & Data Management
  • Quality Assurance
  • Business Intelligence
  • Live chat support
  • Virtual assistance
  • Email support

India is home to many back-office support companies, infact India is like the back office of the world. Cities like Bangalore, Delhi, Gurugram, Chennai attract the best workforce and almost every company in the world has there back offices in these cities. India offers cheap and trained workforce and as a businessman you wouldn’t want to go anywhere else.